Find out why you're losing customers

Answer the missing question in your analytics.
Simulate Customers. Find friction. Increase revenue.

URL must be publicly accessible - not behind a login or firewall.

Full, comprehensive audit reports in minutes. Watch Demo Video
🔒app.persona.qa/snapshot
Demo
📋New Intelligence Report

A panel of AI customers will explore your website in a real browser, then produce a consultant-style report prioritising the fixes most likely to lift conversion.

🧠
Customer Intelligence Report
Why simulated buyers hesitate, and the prioritised fixes that lift conversion.
🔎
Search Credibility Report
Whether search engines and AI tools would trust and cite your site.
🎨
UX & Accessibility Report
Hierarchy, friction, cognitive load and mobile ergonomics.
https://example.com
Must be publicly accessible. Pages behind login are skipped.
Live investigation 🌐 example.com
Deploying your customer panel…
0pages analysed
0observations
0exploring now
0/4customers done
🌐 Opening the homepage in a real browser…
👥 Expert panel0 of 4 complete
👋First-Time Customer
Queued
📱Mobile-First User
Queued
📢Copy & Conversion Strategist
Queued
🤷Non-Technical Buyer
Queued
Customer Behaviour Snapshot
5 reasons your website may be losing leads.
0% of ready visitors are unlikely to convert
Executive summary
Strong foundational credibility, but a reliance on organisational authority rather than peer validation creates a trust gap at the moment of evaluation. The single highest-impact next step: add outcome-focused testimonials that contextualise pricing against ROI.
Recommended fixes, in priority order
1 Absence of outcome-focused customer testimonialsFlagged by 2 personas high
2 Timeline & setup friction not clearly communicated🤷 Non-Technical Buyer high
3 Pricing is transparent but lacks outcome justification📢 Copy & Conversion Strategist high
+ 17 further findings, evidence and frameworks in the full report Run this on your site →

Built for SaaS, Marketing Agencies, CROs, SEOs, UX, E-commerce / DTC, Founders and product owners

Based on behavioural sciences

Grounded by evidence, not opinion

Works on staging / production

Uncovering the human reasons behind conversion problems

Google Analytics (GA4) tells you what is happening.
Hotjar tells you where it happens.

PersonaQA answers WHY customers aren't converting.

Every website introduces hidden friction with every change. We specialise in behavioural forecasting, i.e. simulating your target customers in a live browser, then analysing each journey through specialist lenses grounded in UX, conversion psychology and behavioural science.

Don't lose traffic to real customers. Let simulated ones fail first and save revenue from existing traffic!

How it works
1
Choose a Persona

Pick from a growing library of customisable AI personas - first-time customer, executive buyer, mobile shopper, and more. Each has its own goals, expectations and concerns.

2
Run a Test

Enter your URL and go. Our AI browses your site in a real browser through that persona’s eyes - no installations, no scripts, no live traffic required.

3
Get Actionable Feedback

Receive page-by-page feedback, scored metrics, sentiment regression and prioritised recommendations in minutes - and know whether each persona would convert or abandon, and why.

Real journey. Real behaviour. Real insights. See it in action below -

The forecasting layer used by product teams, agencies, and CRO specialists to predict customer outcomes before launch. Read the full methodology

Start a Free Run

Comprehensive Audit Reports in minutes

Each report sends a panel of simulated customers through your live site, then hands you a shareable report of where they hesitated, got lost or gave up.

Not only that - but every run then feeds a domain-level overview that compounds over time - surfacing patterns, proving improvements and catching regressions across your site.

The Report

What every 'individual' run delivers.

Every persona approaches your site independently using their own device. No two are alike, so each surfaces different friction. Their overlapping findings are consolidated into clear themes and a single, prioritised action list.

Connect your analytics and those priorities are weighted by what real visitors actually do -

Integrate Google Analytics, Google Search Console and Microsoft Clarity (more to come!)

Every persona is unique

No two simulated customers are alike. Each has its own goals, device and mindset, so each notices different friction and reports what it saw, page by page - and whether it would convert or leave.

Consolidated into themes

Overlapping findings across every persona are grouped into their underlying themes and root causes - so you fix the cause once, not the same symptom six times.

A prioritised action list

Those themes become one ranked list of fixes, ordered by likely impact for your industry, each with the evidence observed and why it matters.

Grounded in real-world data

Connect Google Analytics, Search Console and Microsoft Clarity, and real traffic, search and behaviour data feeds the priorities - pushing the pages that actually cost you conversions to the top.

Proof it worked, over time

Runs and connected analytics are tracked over time, so you can see whether a fix moved the numbers - and get flagged when a change quietly causes a regression.

Conversion readiness score

A headline verdict on the share of customers unlikely to convert - scored across trust, clarity and UX, with a plain-language executive summary ready to share.

Sentiment Intelligence

Track how customers feel - not just what they click

Every run scores your site across 9 indices. Run regularly and catch regressions before your customers do.

Regression Detection

See the impact of every change you make

Run tests regularly and get a timeline of sentiment. New pricing page? Watch Conversion Readiness shift. Broke something in a deploy? Technical Health drops immediately.

Catch regressions early
Score drops after a deploy tell you exactly what changed - before real customers notice.
Prove improvements
Fix an issue, see your scores reflect it. Show stakeholders concrete before-and-after numbers.
Multiple perspectives, one dashboard
Trust might be great while Friction is climbing - different personas catch different things.
Frustrated user losing interest in an online platform
Built over time

Intelligence that compounds with every run

Repeated runs build a live sentiment timeline and a domain-level overview - so you can prove improvements, catch regressions, and report with confidence.

Domain Intelligence

The bigger picture, built automatically.

As you run more tests, PersonaQA aggregates results into a domain-level overview - so you see patterns, not just individual runs.

Buyer Journey Mapping
See where visitors sit on the awareness spectrum
Persona Consensus
Find where personas agree - and where they clash
Trust Velocity
How fast visitors build (or lose) confidence
Page-Level Insights
Prioritised issues ranked by cross-persona evidence
Sentiment Over Time
yourwebsite.com · Last 30 days
Improving
UX Confidence
3.8 +0.4
Friction Index
3.1 +0.3
Technical Health
4.2 -0.6
Regression detected
Technical Health dropped -0.6 after deploy on Jan 15th. Console Sentry found 3 new JS errors on /checkout. Performance Smoke flagged LCP regression to 3.8s.
Before & After, Quantified

Stop guessing if that redesign helped. Run a scan before and after any change and see exactly which scores moved and by how much.

Automated Regression Alerts

Schedule tests on a cadence. When a score drops below threshold or declines across consecutive runs, you’ll know immediately.

Stakeholder-Ready Reports

Show your team or clients concrete numbers: “Trust went from 2.8 to 4.1 after adding reviews.” No opinions - data.

Comparison

Not another monitoring tool.

A new QA layer - built to align with your existing workflows.

Manual QA Monitoring User Testing A/B Tools PersonaQA
Real customer simulation
Checkout & signup flow testing
UX & design quality evaluation
Mobile responsive evaluation
Trust & conversion signal analysis
Sentiment regression over time
Technical audits (a11y, perf, SEO)
Results in minutes, not weeks
No scripts to write or maintain

Simple pricing that scales with usage.

Every plan includes full reports — choose Customer Behaviour, SEO, or UX for any run.

We won't lock you into a long contract - cancel any time. Save 20% when you subscribe annually.

Starter
$99 /month

Great for individuals and small businesses getting started

  • 5 reports/month (max)
    (Customer Behaviour, SEO or UX across 5 domains)
  • 50 tests/month
  • 10 pages per test
  • 5 domains / workspaces
  • 25+ AI personas included
  • Scheduled automated tests
  • Customised personas
Get Started - $99/mo
Most Popular
Professional
$299 /month

Perfect for growing teams and agencies managing multiple sites

  • Everything in Starter, plus:
  • 10 reports/month (max)
    (Customer Behaviour, SEO or UX across 20 domains)
  • 200 tests/month · 20 pages per test
  • 20 domains / workspaces · 30+ AI personas
  • Build your own personas
  • Priority customer support
Get Started - $299/mo
Best Value
Business
$799 /month

For established businesses and agencies with high testing demands

  • Everything in Professional, plus:
  • Fully white-labelled reports
  • 25 reports/month (max)
    (Customer Behaviour, SEO or UX across unlimited domains)
  • 600 tests/month · 30 pages per test
  • Unlimited domains / workspaces
  • First access to new personas
Get Started - $799/mo
Secure payments via Stripe Cancel anytime All prices include VAT
FAQ

Frequently asked
questions

Everything you need to know about PersonaQA and how it works.

Try It Free
Why not just ask ChatGPT / Claude etc. to “review my website”?

AI chat tools can interpret content but don’t run structured, repeatable tests in a real browser. PersonaQA uses full browser automation to simulate real journeys, capture screenshots, log errors, track performance, and collect structured telemetry. AI can read a website like a menu - PersonaQA can directly interact, test, measure, and compare it over time like a real user would.

How reliable are AI-simulated user tests?

PersonaQA surfaces directionally accurate friction signals - the same class of insight you’d get from user testing panels, but in minutes instead of weeks. Teams use it as a hypothesis layer: it identifies where users are likely to hesitate, lose trust, or abandon, so you can prioritise fixes and validate with real data. Most customers report catching 3–5 high-impact issues per run that analytics alone would never explain.

What does PersonaQA actually test?

PersonaQA runs three types of tests: behavioural simulation (AI personas navigate like real users), guided flow testing (mission-based scenarios like signup or checkout), and technical validation (accessibility, performance, console errors, security headers, SEO).

How is this different from Selenium or Playwright?

PersonaQA provides both technical and subjective feedback with no scripts to write or maintain. Our AI agents adapt to your UI automatically and can adopt personality traits that you define. Provide a URL, choose a persona, and get a structured report - no brittle selectors or test maintenance.

Can I test on staging before production?

Yes. PersonaQA works on any accessible URL - staging, preview deployments, or production. Many teams run it after every deploy.

How long does a test run take?

Most runs complete in 2–5 minutes depending on the persona and number of pages analysed. You get real-time progress updates during the run.

Do I need to install anything?

No. PersonaQA is a hosted service. Just sign up, provide a URL, and start a test run from your browser. No agents, extensions, or CLI tools required.

Ready to see your site through your customers' eyes?

Generate your first AI-powered customer intelligence report in under 2 minutes.